The Power Of Personal Outcomes

Attendees will be introduced to CQL's ground-breaking instrument, method and values-based quality-of-life system, the Personal Outcome Measures®. The POMs® have grounded CQL’s work, research, accreditation, training and consultation for two decades and advanced a person-centered quality of life focus. POMs® have directly impacted service systems and public policy initiatives, community-based service organizations, direct support professionals and tens of thousands of people. Instead of evaluating how services are delivered, the POMs® approach looks at whether they are having the desired outcomes. CQL’s Personal Outcome Measures® have been a hallmark of our work for the last 20 years and have been a powerful data set for the valid and reliable measurement of individual quality of life. Instead of looking at the quality of how the services are being delivered, the Personal Outcome Measures® approach looks at whether the services and supports are having the desired results or outcomes that matter to the person.Each of the three words in Personal Outcome Measures® shows how this approach is different: 1. They’re PERSONAL

What we do is determined by each person for him/herself. Each person’s assessment for quality of life is unique to him or her. The definitions for quality of life are set by the person, with the help of people who care about him/her and know him/her very well. 2. They’re OUTCOME Based

How we work is guided by what’s happening in the person’s life – so that the individual is experiencing real outcomes related to the personal expectations for quality that he/she has defined. 3. They’re MEASURED Differently

We can’t look at personal outcomes without measuring quality differently. Traditional systems measure how services are delivered or what the organization does. CQL’s approach to measurement looks at personal quality of life and addresses questions of priority and relevance for the person, based individual life priorities. Key Features

• A powerful tool for evaluating personal quality of life and the degree to which organizations individualize supports to facilitate outcomes.
• A way for organizations to redefine their role in the lives of the people they support.
• A conversation with people receiving supports is the most powerful source of knowledge and understanding when it comes to defining excellence and person-centeredness.

Participants will have the opportunity to actively participate in this session through discussion, hands on activities and role play situations.

This session will be tailored to the adult learner and best practices for this audience.

A variety of presentation styles will be used including PowerPoint, video clips, role play scenarios, story telling and lecture.

The presentation will blend facts and data based on research, a powerful personal success story and opportunities to practice skills and engage in discussion.